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SmarTune Cloud
Your devices, clearly in view.
See availability, firmware, and assignments from one focused console.
Home → Devices
Devices
Monitor your fleet, find a device, and open its workspace.
Connecting to live updates…
Verify your email address
Check your inbox for a verification link.
Device directory
Search across your sites and device roles.
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No matching devices
Try a different search or clear your filters to see the full fleet.
Controllers
Devices currently assigned the controller role.
Border routers
Devices currently assigned the border-router role.
Other production devices
Zero2 devices that are legacy or have not yet been assigned a fleet role.
Development machines
Development hardware with administrator-configured remote access.
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No devices available yet
Ask an administrator to assign your account to the correct site.
Devices by site
Browse every device within the site where it is installed.
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No sites available yet
Ask an administrator to assign your account to a site or organization.
Sites by organization
See how accessible sites are grouped across customer organizations.
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No organizations available yet
Sites without an organization will appear here as independent sites.
Profile
Update the name shown to other workers.
Security
Change your password or email and protect the account with an authenticator app.
Password
Use at least 12 characters and avoid reusing a password from another service.
Email address
We will send a verification link before switching the address on your account.
Authenticator app
Add a second verification step to protect administrative access.
Enter this secret in your authenticator app:
Signed-in sessions
Review devices and revoke sessions you no longer recognize.
Passkeys
Use Touch ID, Face ID, Windows Hello, or a security key for phishing-resistant sign-in.
Add a device
A secret is shown once after creation.
Production devices
Zero2 devices with managed remote access.
Development machines
Configure SSH details in Settings to enable terminal access.
Users
Edit account status, platform role, organization membership, and direct site access from one dialog.
Sites
Create sites and edit their organization, location, contacts, members, and lifecycle in one place.
License policy
Changes create a new entitlement generation. Offline devices apply it on their next connection or manual import.
Production enrollment ticket
The downloaded ticket is one-time, short-lived, and includes a signed initial offline entitlement.
Legacy fleet migration
Assign an existing device to a site as legacy first. After its management agent is online, stage the controller or border-router role.
Operations overview
Fleet health, commands, licensing, and factory exceptions.
Send management command
Queue an allowlisted command for an accessible device.
Device inventory
Search, filter, inspect, annotate, maintain, and retire managed devices.
Controller handover
Safely demote the current controller, then promote a synchronized border router after acknowledgement.
Alerts
Acknowledge ownership or resolve completed incidents.
Audit trail
Append-only history of security and management actions.
Add organization
Organizations own customer sites and delegated access.
Organizations
Open an organization to edit its details, members, roles, and assigned sites.
Invite a new user
Use invitations for people without an account. Existing users can be added directly from an organization or site dialog.
New production batch
Every ticket is bound to the approved image version and SHA-256.
Factory batches and QA
Create serialized tickets and record the production checklist. Failed or mismatched units are quarantined.
Upload update release
The Cloud verifies the complete file size and SHA-256 before registering it for a scoped rollout.
OTBR updates
Install a separately built OTBR package on explicitly selected devices. The installer verifies the signed authorization, host and RCP compatibility, preserves Thread settings, and rolls back failed installations. Radio firmware is unchanged.
Releases and rollout
Promote releases and start percentage-based site campaigns. A 100% rollout to all sites remains active for future devices. Devices already running the selected version or newer are never downgraded.
API keys
Tokens are shown once. Use least-privilege read scopes.
Webhooks
Only public HTTPS endpoints are accepted; secrets are encrypted at rest and shown once.